We power Commercial Excellence for Global Pharma
End-to-end integrated processes for Global, Regional & Local teams. Boost engagement, measure impact, and accelerate growth with confidence.
Incentives Management
Design and manage tailored incentives for sales professionals in an automated, transparent and fully compliant way
Omnichannel CX Planning
Turn complex customer journeys into orchestrated, data-driven engagement across all touchpoints. Seamlessly coordinate and optimize every interaction.
Sales Targets Setting
Transform target setting from forecasting to deployment with full visibility and control. Drive confident planning with data-backed insights.
What do teams get with CEX360 Platform ?
Pharmaceutical teams gain a state-of-the-art enterprise platform that streamlines your commercial processes through data-driven software, proven expertise, and dedicated success teams. We deliver measurable results - from enhanced HCP satisfaction to accelerated business growth - all validated by our successful customer partnerships.
- Seamless Integration
- With your current ecosystem : CRM, Content Vault, Business Intelligence, Data Warehouse.
- Full Visibility
- On your sales Incentives, Sales Target Setting process and Omnichannel Customer Engagement.
- Top Performing Teams
- Highly engaged. Seamlessly Aligned. Increased commitment and adherence to plans.
- Optimized Budgets
- and resource allocation. AI-powered sales incentives and seamless sales target setting.
- Efficiency
- Eliminate errors and the hassle of back-and-forth emails, fragmented work and redundancies with automation.
- Customer Satisfaction
- Involve & Evolve. Delight your customers with consistent engagement that is tailored to their needs and preferences.
Going beyond the likely outcome
- Increase in total number of touchpoints
- 83%
- Increase in ROI
- 270%
- Effort & Cost savings in Incentives Administration
- 70%
- Time & Effort savings for Managers
- 90%
What Pharma leaders say about CEX360 Platform
I find CEX360° to be a very practical vehicle for Omnichannel transformation and capability development, as it allows us to build end-to-end integrated planning, transform customer experience and translate it into actionable plans. I like the fact that the solution allows us to start from the current planning reality, giving us the flexibility to adjust as our needs and capabilities evolve and become more sophisticated.
You have all things in one place.
It saves 50% of my time and allows me to focus on what matters, coaching and managing my team, instead of cleaning up excel data, making analyses and presentations.
CEX360° is a breakthrough user-friendly solution that goes beyond just the administration of field force, it goes into learning, into improvement cycle after cycle.
I’ve used other tools, but none is as complete as this
CEX360° drives capability building across all organization levels and drives business results by more customer oriented focus as well as efficient execution.